Hero’s Bridge Battle Buddy Call Center received a call from a concerned friend of an Army National Guard veteran who lost his apartment and was staying in a motel. His money had run out, and payment was due. It took 50 phone calls and 16 days to help the Veteran find housing
Hero’s Bridge Community Health Worker made calls to the local Department of Veteran Services and Homeless Connection Line.
The local warming shelter was available, but due to the veteran struggling with dementia and having no way to get to the warming shelter, Hero’s Bridge Virtual Battle Buddy continued to dig into his situation. The Virtual Battle Buddy discovered the veteran did have a local social worker through the local VA Hospital, and together they formed a plan.
Virginia Veteran and Family Support representatives stepped in to cover the cost of a motel room for one week. His VA Social worker worked tirelessly on finding a long-term placement.
When one facility placement fell through, Hero’s Bridge stepped in and paid for an additional week at the motel to ensure that Veteran Al had a safe place to stay while his social worker continued to work on placement.
After two weeks of back-and-forth emails and phone calls, our veteran was admitted to a long-term care facility where he would receive the care that he needed.
His social worker picked him up, drove him to the facility, and provided him with a few days’ clothes. She said in a follow-up email, “This showed that if we work together, we can achieve greatness for the people we serve.” We couldn’t agree more.
Hero’s Bridge is proud to serve aging veterans. We have the necessary connections in healthcare and social services to provide the resources veterans need, whether they live around the corner, on the other side of the state, or even across the country, with our Battle Buddy Call Center.
Donate to support the Hero’s Bridge mission and give veterans in need the immediate care they deserve. www.herosbridge.org/donations