Hero’s Bridge community health worker demonstrates patience and persistence in his care of Vietnam Army veteran until the veteran determines the time was right to seek treatment.

Hero’s Bridge met Vietnam Army Veteran, Robert, early in the summer. He had little family or support in the area and was beginning to struggle with stability. During his first visit, he became rather emotional. Answers to quality-of-life questions prompted the Hero’s Bridge community health worker (CHW) to dial 988, the suicide and crisis lifeline, but the veteran declined the call. 911 was called for a welfare check and Hero’s Bridge left the scene.

Hero’s Bridge returned three days later to check in on Robert. Despite his car in the driveway, there was no answer at the door. Concerned for his well-being, the CHW called the non-emergency county number, explained the situation, and asked for a welfare check. Officers arrived and again, the CHW departed. Robert wouldn’t accept help for his mental health crisis from officers and said he wanted to speak with Hero’s Bridge.

Robert was listed as an Alpha Veteran with Hero’s Bridge. These veterans require weekly check-ins. Over the next two months, the Hero’s Bridge CHW remained in contact with him.

During this week’s visit, the Hero’s Bridge CHW saw a dramatic shift in Robert. He opened up and explained that he still suffers from Vietnam flashbacks and has trouble sleeping. He had recently admitted himself for 30 days in a VA mental health care facility and is feeling better. The VA recommended that he not live alone so he and a friend are currently roommates.

Hero’s Bridge never gave up on Robert and continued to ensure he had contact information for care facilities available when the time was right for him to reach out for help. We are pleased to report that he is moving in the right direction.